Last updated: January 15, 2025
This Privacy Policy explains how Freight Union Inc. ("we", "us", "our", or the "Site") collects, uses, and discloses personal information when you visit or use our website, freightunioninc.com (the "Site"), or otherwise communicate with us regarding the Site, including through our services. For purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing the Services.
Data Collection and Usage Section
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.
When you provide your phone number, you consent to receive SMS communications from Freight Union Inc.
These communications may include transactional alerts, promotional offers, and updates related to our services.
We DO NOT share your phone number with third parties.
By opting in to SMS communications, you agree to receive messages from Freight Union Inc at the provided phone number. Consent to receive SMS messages is not required as a condition of purchasing any goods or services."
Opt-In and Opt-Out Process
Users may opt out of receiving SMS messages at any time by replying 'STOP' to any message received. To get assistance, reply 'HELP' or contact us at it@freightunion.net.
Frequency and Costs
Message frequency may vary. Standard message and data rates apply based on your mobile carrier’s plan.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal or regulatory reasons. We will post any revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.
How We Collect and Use Your Personal Information
We collect and use personal information in various ways, depending on how you interact with our Site. The information collected may include:
Information We Collect Directly from You
When you interact with our Services, you may provide the following types of personal information:
Contact Information: Including your name, address, phone number, and email.
Order Information: Including your billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Including your username, password, and security questions used to secure your account.
Customer Support Information: Any information you provide when contacting us for support or inquiries.
You may choose not to provide certain information, but this may prevent you from using some features or accessing certain services on the Site.
Information We Collect Automatically
We may collect information automatically through your use of our Services, such as:
Usage Data: This includes details about your interaction with the Site, such as device type, browser type, IP address, and network connection.
Cookies: We use cookies and similar technologies to enhance your experience and collect data on user activity, which helps us improve our services.
Information We Obtain from Third Parties
We may receive personal information about you from third parties, such as:
Payment Processors: Collect payment details to process orders.
Service Providers: Such as those providing technical support or analytics for our Site.
Advertisers and Marketing Partners: Who help us deliver targeted ads and measure the effectiveness of our marketing campaigns.
We DO NOT share collected personal information with third parties.
How We Use Your Personal Information
We use your personal information for several purposes, including:
Providing Services and Products: To fulfill orders, process payments, ship products, and manage your account.
Marketing and Advertising: To send promotional communications, offers, and advertisements. This may involve tailoring content and advertising based on your preferences.
Security and Fraud Prevention: To detect and prevent fraud or malicious activity.
Customer Support and Communication: To provide support and communicate with you regarding your orders or inquiries.
Cookies
Our Site uses cookies and other tracking technologies to enhance user experience, improve services, and provide tailored content. You can control cookie settings in your browser, but disabling cookies may impact the functionality of the Site.
We also support the Global Privacy Control (GPC) signal, which allows users to opt-out of certain data sharing and targeted advertising practices. If you use GPC, we will respect your preferences as required by applicable law.
How We Disclose Your Personal Information
We may disclose your personal information to third parties under certain circumstances, including:
Vendors and Service Providers: To support our business operations (e.g., payment processors, shipping providers).
In Business Transactions: Such as mergers or acquisitions, or in response to legal requests.
With Your Consent: If you request or authorize the disclosure of your information.
Third Party Websites and Links
The Site may contain links to third-party websites. These sites have their own privacy policies, which you should review. We are not responsible for the privacy practices or content of such sites.
Children's Data
Our Services are not intended for use by children under 16 years of age, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
We take reasonable steps to protect your personal information but cannot guarantee its security. We will retain your personal information only as long as necessary for business purposes, legal obligations, or to resolve disputes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request details about the personal information we hold about you.
Deletion: Request that we delete your personal information.
Correction: Request correction of any inaccurate information.
Portability: Request a copy of your personal information or transfer it to a third party.
Opt-out: Opt-out of targeted advertising or data sharing practices.
Withdrawal of Consent: If processing is based on consent, you may withdraw that consent at any time.
To exercise these rights, contact us using the details provided below.
Complaints
If you have concerns about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
International Users
If you are accessing the Site from outside the United States, your personal information may be transferred, stored, and processed in the United States or other countries where our service providers operate.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at it@freightunion.net or contact us at 167 Flannigan Rd, Hampshire, IL, 60140
